Privacy Policy
Trustfirst Title Solutions, a division of Trustfirst Properties, LLC.
Last updated: August 24, 2026
This Privacy Policy explains what information Trustfirst Properties, LLC, a Texas limited liability company, through its Trustfirst Title Solutions division ("we," "us," "our"), collects, how we use it, and who we share it with. It applies to this website and to the phone, text, email, and mail communications we send.
The short version. We collect property and contact information so we can research ownership and title, identify people connected to a property, and support a potential real-estate transaction. We do not sell your personal information, and we never share mobile phone numbers or text-messaging consent with anyone for marketing purposes. You can tell us to stop contacting you at any time and we will.
1. Information we collect
Information you give us
When you contact us by form, phone, text, email, or mail, we may collect your name, email address, mailing address, phone number, the address of the property you're contacting us about, and whatever you choose to tell us about the situation.
Information from public records
Most of our research begins before we ever speak with you. We collect information about property and the people connected to it from sources that are public or commercially available, including:
- County deed, plat, and real property records
- County appraisal district and tax assessor records
- Probate court filings and civil court records
- Death records, obituaries, and published genealogical sources
- Licensed skip-tracing and public-records data providers
This information typically includes names, last known addresses, phone numbers, relationships between family members, and property ownership history. We collect it to determine who has a legal interest in a property so we know who to contact.
Information collected automatically
Our website may collect standard technical information such as IP address, browser type, pages viewed, and referring page. We do not use this to build advertising profiles.
2. How we use information
- To research the ownership and title history of real property
- To identify and contact owners, heirs, and other parties with a possible interest in a property
- To help an investor or affiliated acquisition company evaluate whether to make an offer to purchase a property or an interest in one
- To communicate with you about a property, an offer, or a transaction
- To support communications, document preparation, negotiation and closing of a potential purchase
- To comply with law and to maintain records of our communications and do-not-contact requests
3. Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as our messaging platform and customer support providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide a mobile number or consent to receive text messages, we use that number only to communicate with you about the property and title matter at hand. We do not sell mobile numbers, rent them, trade them, or share them with unrelated investors, lead buyers, or marketers. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
Our complete messaging program terms, including message frequency and how to opt out, are on our SMS Terms page.
4. Who we share information with
We do not sell your personal information. We share it only in these situations:
- Service providers. Companies that operate our phone and messaging systems, email, file storage, and website hosting, and that are bound to use the information only to provide those services to us.
- Investors and acquisition companies. We may share property, ownership and contact research with the specific investor or acquisition company for which we are researching a property, including an affiliated company. We do not share text-message opt-in consent for marketing or promotional use.
- Transaction professionals. If a matter moves toward a purchase, we may share what is necessary with the title company, escrow agent, closing attorney, surveyor, lender, or other professional involved in that specific transaction.
- Professional advisors. Our own attorneys and accountants.
- Legal requirement. When required by law, subpoena, court order, or to establish or defend legal claims.
- Business transfer. If our business or its assets are sold or merged, subject to this policy.
We do not sell personal information or distribute it to unrelated investors, wholesalers, lead-generation companies, or marketers. Research is shared only as reasonably necessary for the property or transaction for which it was collected, with service providers, professional advisors, or as otherwise described above.
5. Your choices
- Stop text messages. Reply STOP to any message. This is immediate and permanent.
- Stop calls, email, or mail. Tell us on a call, or email research@trustfirsttitlesolutions.com and ask to be removed. We'll do it and we won't ask why.
- Access, correct, or delete. Email us to ask what we hold about you, to correct it, or to ask us to delete it. We'll respond within 45 days. We may keep records we're legally required to keep, and we keep do-not-contact records permanently so we don't accidentally contact you again.
Texas residents have rights under the Texas Data Privacy and Security Act, including the right to know, correct, delete, and obtain a copy of personal data, and to opt out of sale or targeted advertising. We do not sell personal data or use it for targeted advertising. To exercise any right, email research@trustfirsttitlesolutions.com.
6. Data retention and security
We keep property research and transaction records for as long as we may need them for legal, tax, and title purposes. We use commercially reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.
7. Children
This site is not directed at anyone under 18 and we do not knowingly collect information from children.
8. Changes to this policy
We may update this policy. The "last updated" date at the top will change when we do, and the current version is always posted here.
9. Contact us
Trustfirst Title Solutions
a division of Trustfirst Properties, LLC
16850 Saturn Lane, Suite 100
Houston, TX 77058
Phone: (832) 280-1931
Email: research@trustfirsttitlesolutions.com